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Watching a loved one experience memory loss from Alzheimer’s disease or another form of dementia can be an emotional journey for any family. As changes in memory and behavior occur, it can sometimes be difficult when your loved one forgets names, faces, or reacts in ways that feel unfamiliar. These changes affect the entire family, often bringing moments of uncertainty along with a deep desire to help and stay connected. It’s important to remember that these behaviors are a result of the condition, not a reflection of your relationship. With patience, understanding, and thoughtful communication, families can continue to share meaningful moments and support their loved one who is living in a Memory Care community and through each stage of the journey.

Here are some strategies for communicating with a loved one who has memory loss:

Create a Quiet Space

Turn off the TV, radio, and other distractions. Meet with your family member in the comfort of their own space.

Use a normal tone of voice when speaking. For some reason, people automatically assume that an older adult is hard of hearing, especially if they have trouble communicating. Don’t shout. Give your loved one time to process your statement or question and formulate their response.

Use Your Loved One’s Name

Address them by their name and use it frequently to keep the conversation focused and grounded.

Use simple language and ask straightforward questions. For example, “It’s a beautiful spring day. Would you like to visit outside today?” Don’t ask multiple-choice or complicated questions; limit questions to “yes” or “no” or single-choice responses.

Focus on Non-Verbal Communication

Holding your loved one’s hand and using eye contact and gestures will make your loved one trust you and feel secure, especially if they seem wary or disoriented. Make sure you are facing your loved one, so they are comforted by your presence and not startled.

Reminisce

Play your loved one’s favorite music. Bring along old photos or meaningful objects to spark conversation.

Avoid asking questions that are prefaced with “Do you remember?” If your loved one doesn’t remember, it can spark frustration and even depression.

Remain Calm

If your family member is having a difficult day, is acting out, or doesn’t remember you, don’t show frustration. If you can introduce a new topic of conversation, it may defuse the situation. Again, don’t take it personally.

Don’t correct your loved one if they misremember details, recount the same stories you’ve heard dozens of times, or repeatedly ask a question. Dementia patients experience short-term memory loss, and their lack of recall is equally frustrating to them.

A Safe, Supportive Place for Your Loved One to Thrive

If you have a loved one experiencing memory loss, consider Kingsbury Living. Our memory care program focuses on socialization, where residents interact with peers, staff, and family. They also have opportunities for expressive arts, reminiscing, and cognitive activities. Our memory staff is trained in the Varietas® Memory Care Program by Traditions Management. Varietas has been proven to reduce combative behavior and depression and improve social interactions and cognitive function. At Kingsbury, we provide a supportive, safe, and secure environment for residents. We are Ohioans serving Ohioans and treat our residents like royalty. If you would like to learn more, please contact us to schedule a tour and meeting with a member of our experienced memory care team.

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